Enterprise Search Solutions

Searching and finding is part of a company's everyday tasks: Where can I find products at low prices, where can I find the right employees, what information on a certain customer is already on the Intranet? T-Systems offers intelligent search architectures specially designed for running searches at companies. At the same time, it is vital to a company's competitiveness that it be at the top of the list of Internet search results. This is the only way companies can get their products and message to the consumer. To make this happen, T-Systems optimizes companies' websites. The Telekom subsidiary also secures and cleans data with suitable solutions and eliminates any duplicates. This also makes it possible to locate information that is incomplete or has been entered incorrectly.

Searching at the company: Enterprise Search

Being able to locate information quickly at any time is an important element of business success. But at many companies, documents are stored in various systems and formats. And they are often stored at different locations that use different processes. The result is that many documents can no longer be located. The latest search technologies can help.

Search engines at companies offer standardized access points for content from all of the filing systems at a company (network drives, mail servers, DMS, etc.) as well as for current information on the processing systems (ERP, CRM, SCM, etc.). Depending on the information you are looking for, different search requests can be launched at the same time in the background.
Users are given a search result that organizes all of the matches according to relevance, how recent they are and their connection to other topics. The Enterprise Search Solution can be used to locate internal corporate information on the Intranet as well as to conduct website searches. T-Systems works in collaboration with the solution partners Google and Fast Search & Transfer.

Get noticed: Online Marketing Services

T-Systems also offers services for online marketing and website optimization. Even mature search engines such as Google, Yahoo, etc., are not able to immediately locate all of the content of company websites. T-Systems optimizes the information architecture of websites both in regards to technology and content. All of the contents, messages and products on the website can then be efficiently located via frequently used web applications such as search engines and price and product search engines. In order to make the results and effectiveness of these measures visible, T-Systems implements web monitoring that clearly illustrates and evaluates all of the success criteria for you in an easy-to-use cockpit.

Data quality and the search for duplicates: Delta Search Solution

The Delta Search Solution is an optimal solution by T-Systems for cleaning data and securing data quality. The solution locates documents even if users have entered faulty search criteria or if the data are incomplete. Due to increased linking and integration, applications need to be able to handle data errors from various sources. For example, misunderstandings can arise at call centers because of different ways of pronouncing or spelling words. In other areas such as CRM customer databases, data are sometimes outdated, exist in duplicate or are incorrectly scanned or entered into the system. In order to avoid having to make manual corrections, the solution constantly optimizes the systems by running a failure-tolerant search through all data inventories, thereby securing the quality of the data. Combing large, partially redundant data inventories with different structures also presents no problem for the Delta Search Solution.