Swiss company The Nuance Group obtains its SAP services finely tuned over the Internet. The services can be adapted to current business needs quickly and at any time.
T-Systems provides SAP resources at its own data centers for The Nuance Group, which operates airport shops on four continents. The special feature? Other than with conventional cloud computing, the ICT service provider can guarantee a high degree of reliability for the solution. The SAP applications run parallel at two data centers that are independent of each other. If one fails, the other one seamlessly takes over server and application operations. This enables smooth operation of all of the company’s 430 shops at 63 airports around the globe – no matter the time zone. The duty-free shops, boutiques, and other Nuance businesses can thus reliably serve travelers worldwide.
Cloud computing saves costs
The Nuance Group pays for SAP resources and storage capacity based on demand. It does not need to invest in capacities itself or maintain maximum reserves for peak demands. The company thus saves considerably on costs compared to having its own SAP landscape. In addition, costs are incurred in line with current business development and can therefore be calculated quite accurately. Other Swiss travel and tourism businesses have also recognized these advantages. For example, Kuoni, Jet Aviation and Dnata all obtain SAP services from T-Systems entirely based on demand.